Desktop Support Engineer (UAE)

Experience: 2 to 5 yrs.

Location : Dubai,UAE

Job Type : Full Time

Job Description :

2- 5 yrs of experience

Carrying out continuous performance tuning, hardware upgrades, and resource optimization. Maintaining a back-up on daily basis and restoring clients.

Operated Avaya Telephone System with expert knowledge in adding, deleting, configuring and troubleshooting users telephone settings.

Creating and configuring Active Directories, DHCP, DNS, and GPOs.

Creating deploying, configuring Virtual Machines using Hyper V terminal

Full configuration of PCs, setting up user & group accounts and password security, internet and printers and scanners as well as IP camera installation.

Minimizing security incidents by updating virus definitions, service packs and software patches. Supervising security, system and application logs from various devices & applications. Maintaining Symantec End-Point System Manager (Antivirus) for servers & clients.

Installing and configuring dual boot between windows and Apple Macintosh PCs and Laptops

Installing and configuring Linux Operating system.

Developing and maintaining user relation by solving their problems and meeting their requirements.

Resolved helpdesk questions, provided over the phone assistance to client members, documented reports of service calls, performed remote assistance on staff desktops, etc.

Challenged to handle troubleshooting of PCs, hardware maintenance, software installation, windows domain and help desk support.

Handled installation and troubleshooting of OS (Windows XP/Vista/2000/win7/win8 related application software).

Carried out service support for branded desktop PCs, workstations and servers of all models.

Microsoft Certification is must ,ITIL Certification /exposure is advantageous

If you are interested reply with your resumes to balaji.g@raqmiyat.com  along with the details below

Total IT Experience :

Desktop Support & Maintenance Experience :

Help Desk Experience :

Current Salary ( $USD/ AED per month):

Expected Salary ( $USD/AED per month):

Notice Period :

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Mobile No :

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Balaji

Team Lead - Recruitment

Raqmiyat

Phone no : +971 042959606 Extn : 2016

Email id : balaji.g@raqmiyat.com