Travel Consultant

Experience: 3 to 8 yrs.

Interact with the walk-in clients and understand their travel needs, whether they want to travel for leisure, relaxation, business or education
Suggest names of destinations that will suit the client's needs, budget, preferences and the age group they belong to
Collect the requisite documents from the clients and file applications for visa, hotel bookings, flight bookings, etc.
Check the completeness and authenticity of the submitted documents and make sure they are consistent with the documentation guidelines
Plan an itinerary with the travelers to ensure that they visit all important sites and perform all activities peculiar to that destination
Make preparations to hold pre-departure meetings with the clients and explain them travel plans along with dates and time
Follow up with corporate and client acquires booking and payment part.

A very good knowledge of the international travel industry, as well as the local tourism market.

Basic computer package knowledge.

Fully conversant with back office systems TRAMS, CB+, E-Travel

Travel & Leisure Manager

Experience: 5 to 10 yrs.

Supervision of client communication by travel consultants
Communicate with airlines pertaining to travel product and travel issues
Ensure that reservation and ticketing is carried out based on Uniglobe Quality Standards for both walk-in as well as corporate and VIP clients.
Staff management of 29 members: 18 direct staff and 11 indirect staff providing for the HR day-to-day function.
Marketing; including looking at customer satisfaction and feedback.
Decide on pricing strategy and on discounts as per company policy.
Analyzing Training needs of subordinates through performance monitoring.
Prepare marketing and sales plans; oversee and strengthen performance in the marketing and sales activities in line with strategic objectives. Identify new clients and maintain existing ones by enhancing sustainable relationships to maximize the sales revenue. Provide coaching to sales and marketing team and back-up support to HR Executive.
To enhance the overall team performance through motivating, communicating, appropriately delegating, stretching their abilities
To ensure discipline and office ethics are maintained
Preparation of marketing plan with Sales and Marketing Manager and Chief Operating Officer.
Market and sell leisure travel products
Oversee leisure operations
To get the targeted customers and successfully negotiate supplier contracts

Education and Training

Knowledge and Skills Required

A very good knowledge of the international travel industry, as well as the local tourism market.
Basic computer package knowledge.

Competencies

Contact Details

Recruiter Name:

Nalini Aggarwal

Contact Company:

Skylink Travel and Tours Ltd

Telephone:

0120-3034056

Reference Id:

nalini.aggarwal@naukri.com